Privacy Policy

Information We Collect

Personal Information

• Name, email address, phone number
• Mailing address and project location details
• Professional information and project requirements
• Communication preferences

Project Information

• Property details and architectural requirements
• Budget information and timeline preferences
• Design preferences and sustainability goals
• Photos and documents related to your project

Technical Information

• Website usage data and analytics
• IP address and browser information
• Cookie data for website functionality

How We Use Your Information

• Service Delivery: To provide architectural design, consulting, and project management services
• Communication: To respond to inquiries, provide project updates, and maintain client relationships
• Project Development: To develop sustainable design solutions tailored to your needs
• Legal Compliance: To comply with building codes, regulations, and professional requirements
• Business Operations: To improve our services and maintain business records
• Marketing: To send relevant information about our services (with your consent)

Information Sharing

We may share your information with:

• Project Partners: Engineers, contractors, and consultants working on your project
• Regulatory Bodies: Municipal offices, building departments for permit applications
• Service Providers: Third-party vendors who assist with our business operations
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

Data Security

• Encrypted data transmission and secure storage systems
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Secure physical and digital storage of project documents
• Regular backup and disaster recovery procedures

Data Retention

• Project Files: Retained for 7 years after project completion (as required by Canadian professional standards)
• Client Communications: Retained for the duration of our business relationship plus 3 years
• Marketing Data: Retained until you opt out or request deletion
• Website Analytics: Retained for 26 months

Your Rights

Under Canadian privacy laws (PIPEDA), you have the right to:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal: Withdraw consent for marketing communications
• Deletion: Request deletion of your information (subject to legal and professional requirements)
• Portability: Request transfer of your information to another service provider

Cookies and Website Data

Our website uses cookies to:

• Ensure proper website functionality
• Analyze website usage and improve user experience
• Remember your preferences and settings
• Provide personalized content

You can control cookie settings through your browser preferences.

International Data Transfer

Your information is primarily stored and processed in Canada. If we need to transfer data internationally for project collaboration or service provision, we ensure appropriate safeguards are in place to protect your privacy.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notification to registered clients
• Prominent notice on our website
• Direct communication during project consultations